Privacy Policy for Kolkata Metro Map Timing Fare

The app is designed to provide Kolkata Metro route, timing, fare, station and map information. We do not require you to create an account to use the app.

The app may process non-personal usage information such as app opens, screens viewed, feature usage, crash logs, device type, operating system version, approximate diagnostics and performance data. This information helps us improve reliability and user experience.

If you contact us by email, we may receive your email address and the information you choose to include in your message.

If the app offers nearby station or map features, it may request location permission. Location access is used only to show nearby metro stations, estimate distance or improve map-related features.

You can deny or revoke location permission from your Android device settings. Core route, fare and station information can still be used without location access unless a feature specifically depends on it.

We do not sell your precise location data.

Depending on the version installed, the app may request permissions such as internet access, location access, notifications or storage/media access.

Internet access is used to load app content, updates, maps, ads, analytics or crash-reporting services. Notifications, if enabled, may be used for useful app updates or metro-related information.

Permissions are requested only when needed for app functionality and can be managed from Android settings.

We may use third-party services such as Google Play services, Firebase, Google Analytics for Firebase, Crashlytics, Google AdMob or similar providers to understand app performance, fix crashes and support the app through advertising.

These third-party services may collect device identifiers, advertising identifiers, approximate usage data, diagnostics, IP address, crash traces and interaction data according to their own privacy policies.

You can manage ad personalization through your Google account or Android advertising settings where available.

We use collected information to operate the app, improve route and fare features, diagnose technical issues, prevent abuse, understand aggregate usage and respond to user support requests.

We do not use app data to make automated decisions that have legal or similarly significant effects on users.

We do not sell personal information. Limited data may be shared with service providers that help us run analytics, crash reporting, advertising, hosting, app distribution or support tools.

We may disclose information if required by law, regulation, legal process or to protect the safety, rights and security of users, the app or the public.

We retain support emails for as long as necessary to respond and maintain business records. Analytics and crash data are retained according to the retention settings of the third-party services we use.

To request deletion of information you provided directly to us, contact privacy@kl-imagine.com. We may need basic details to locate and process your request.

The app is intended for general public transit information and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and delete it where required.

We use reasonable technical and organizational measures to protect information processed through the app. However, no mobile app, network or storage system can be guaranteed to be completely secure.

The app provides metro travel information for convenience. Timings, fares, station details, routes, service notices and rules can change.

The app is not an official app of Kolkata Metro, Metro Railway Kolkata, Indian Railways or any government authority unless explicitly stated. Always verify critical travel, fare or service information with official sources before travelling.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

If you have questions about this Privacy Policy or privacy practices for the Kolkata Metro Map Timing Fare Android app, contact us at privacy@kl-imagine.com.